FAQs
Interactive Maps
Why does digital accessibility matter? And are your maps accessible?
Digital accessibility ensures that everyone—including users with disabilities—can interact with your campus map. It’s essential for compliance, inclusivity, and a better user experience. Yes, Concept3D’s Interactive Map is designed to meet WCAG 2.1 AA accessibility standards.
Can your Interactive Map generate indoor and outdoor directions?
Yes. The Interactive Map supports both indoor and outdoor wayfinding. Visitors can get step-by-step directions between buildings or even within complex facilities like residence halls or student unions.
What happens if a building or street name changes?
No problem. You can update labels, descriptions, and map layers at any time using the intuitive CMS. Name changes, renovations, or re-routing are easy to reflect on the map without starting from scratch.
What if we have an ArcGIS map?
Our platform supports integration with ArcGIS feeds. That means you can overlay GIS data or maintain your existing workflows while delivering a far more engaging, branded experience for users.
How long does it take to set up an interactive campus map?
Typical implementation takes 6–10 weeks depending on how much information you want on your map,. Our team handles onboarding, design, and training to ensure a smooth and successful launch.
What is your interactive campus map used for?
Our maps are primarily used to increase admissions by telling your campus story in a way that converts to application inquiries and on-campus visits. Marketers also use it to showcase key events and facilities on campus.
Can the Interactive Map be embedded on our website?
Yes. We have many different embedding options, but we do recommend embedding the full map on a dedicated page for a better mobile experience. We also offer CNAMES for your map and extensive branding to ensure a seamless experience.
How do I make updates?
You’ll have access to a powerful Content Management System (CMS) that allows your team to add, remove, or edit map elements in real time. No design skills or coding needed—just point, click, and publish. If you have managed updates, you’d just email our team what you wanted updated.
What happens if a building or street name changes?
No problem. You can update labels, descriptions, and map layers at any time using the intuitive CMS. Name changes, renovations, or re-routing are easy to reflect on the map without starting from scratch.
How often can we update the map?
You can update your Interactive Map anytime using the CMS dashboard. Whether you’re adding new buildings, updating points of interest, or adjusting wayfinding routes, the system is built for fast, flexible updates—no coding required.
Localist Events
Does Localist Events actually help with SEO?
Yes. Every event you publish gets its own indexable URL, complete with structured data markup. That means more chances for your events to show up in Google’s “Things to do”, local search results, and AI results for queries about campus life.
Can we have ticketed events on your events calendar?
Definitely. You can add custom ticket links to any event and track attendance through external platforms like Eventbrite or campus ticketing systems.
Can I have multiple instances of Localist Events?
Yes. Many institutions create separate instances for departments, campuses, or internal audiences while maintaining a consistent, branded experience across all calendars.
How do students submit events to the calendar?
Students can easily submit events through a branded, mobile-friendly form. Submissions go through your custom approval workflow, so you stay in control while encouraging campus-wide participation.
Can we connect our event calendar to other tools we use?
Yes — our event calendar integrates with platforms like Google Calendar, Outlook, and campus CMS tools. You can also automate feeds with tools like RSS, ICS, or API connections.
Does this help improve attendance at campus events?
Absolutely. Features like personalized event recommendations, tags, filters, and mobile alerts help boost visibility and engagement — so students discover more of what interests them.
Is the calendar accessible and mobile-friendly?
Yes. Our calendar meets WCAG 2.1 AA standards and is designed to work seamlessly on any device. It’s built for usability, with features like screen reader support and responsive layouts.
Rooms Reservation
Can you handle multi-day events?
Absolutely. Our platform supports single and multi-day reservations, recurring bookings, and complex event timelines. Our software is built for real-world campus needs.
Can you reserve multiple rooms for a single event?
Yes. You can reserve multiple spaces within a single event request.
What happens if two people request a room at the same time?
Our system makes it impossible to double book when an event is already approved. If neither events are approved, we prioritize the first completed request and flag conflicts for admin review. You can also configure auto-approvals or custom workflows to prevent double bookings.
Does this integrate with our events calendar?
Yes, our Room Reservation works seamlessly with Localist Events. When users request a room, they’ll see a button to add it as an event on Localist Events. Once the reservation is approved, the event is either automatically added to Localist Events or sent to the Localist Events manager for approval.
Can users request rooms on mobile?
Absolutely. The mobile‑first design lets users request, view, and manage room bookings from desktops, tablets, and mobile phones.
How fast can we launch this system?
Typical implementation takes 6–8 weeks, including SSO configuration, branding, integrations, and admin training—so you’re fully operational within two months.
What safety and accessibility features are included?
Our system is SOC‑2 and ADA compliant, with built‑in notifications, approval workflows, and spatial mapping to support accessibility and safe, compliant use.
360º Tours
What makes Concept3D’s 360° Tours different from other virtual tour platforms?
Unlike generic tour builders, our 360° Tours are fully branded, mobile-friendly, and integrated with your broader digital experience. You can embed videos, calls-to-action, and wayfinding — all while maintaining full control via our easy-to-use CMS.
Can we update the tour content ourselves after it’s built?
Yes. You can easily add new tour stops, swap media, update text, or change calls-to-action at any time. No need to rely on developers — it’s built for marketing and admissions teams to manage directly.
Who does the photography?
If your team already has high-quality 360º panoramas, you can easily upload them into our CMS. If you don’t, our professional network of photographers handles all 360° photography. We’ll coordinate the shoot to ensure we capture every location at its best.
How many languages can my tour be in?
We currently support Chinese (Simplified & Traditional), Spanish, French, Korean, Dutch, German, and Japanese. You provide the translated copy, and we’ll handle the rest — making it easy to reach international audiences or bilingual communities.
How do users access the tour?
Your 360° Tour can be embedded on your website, shared via a direct link, or even integrated with your campus map. It’s optimized for mobile and desktop, so users can explore wherever they are — no app download required.
How long does it take to build a custom tour?
Most tours are completed in 4–6 weeks, depending on the number of stops and complexity of your vision. Our team works closely with you to manage the creative, technical, and accessibility aspects of the build from start to finish.
What if I want people to experience unique tours while they’re on campus?
No problem, that’s where our interactive campus map comes in. You can link custom tours directly into your map experience, guiding visitors to themed routes like STEM programs, residence halls, or athletics — all with real-time navigation.
Why does digital accessibility matter? And are your virtual tours accessible?
Digital accessibility ensures that everyone—including users with disabilities—can interact with your campus tour. It’s essential for compliance, inclusivity, and a better user experience. Yes, Concept3D’s 360º Tours are designed to meet WCAG 2.1 AA accessibility standards.
Still have questions?
Our team is standing by ready to answer any questions you have.
