Client Experience

One of our pillars is providing our clients a white-glove experience

Production

All clients start out in Production. The initial implementation is on average 90 -120 days and our Client Success Team is there every step of the way. Production may include:

  • 3D modeling and rendering
  • Data feed implementation
  • Virtual tours set-up
  • Content organization
  • Wayfinding routes
  • Styling and branding
  • Roll Out Strategy

Topical specific trainings are held in a 1:1 environment.

Contact Us To Learn More

Ongoing Support

After Production, your dedicated Client Success Manager will continue to be your main point of contact. Ongoing support includes:

  • Quarterly check-ins
  • Ticket support
  • Continuous training
  • Education on new features
  • Implementation of enhanced functionality
  • Monthly newsletters
Check Out Our Help Site

Meet Our Client Success Team

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Courtney Conover
Head of Client Success

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Patrick Feldmeier
Client Success Manager

Megan Elvrum

Megan Elvrum
Client Success Manager

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Kristen Brandenburg
Client Success Manager

Elizabeth Ekelund

Elizabeth Ekelund
Client Success Manager

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Daniel Sarché
Client Success Manager

Transform your online experience.

See our technology come together in one seamless experience.
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