At concept3D, our team and network of designers, 3D modelers, web developers, and photographers work to help businesses build a better online presence through our innovative mapping technology. The culture of concept3D is one of closeness, opportunity, innovation and excitement.

Marketing and Operations Coordinator

 

Job Purpose:

concept3D’s Marketing and Operations Coordinator will be the point person for a new product and assist the marketing department in KPIs.

Qualifications:

0 – 2 years experience

Excellent written and verbal communication skills

Interest in working in a startup environment and marketing role

Self-starter, can work independently and proactively to resolve issues, take ownership of projects and process but balance being a high-performance team player who can work cross-functionally

Ability to take initiative with limited resources

Data driven

Detailed oriented

Bachelor’s Degree or equivalent work experience

To apply for this position, please send your resume and cover letter to samantha.slater@concept3d.com.

Core Responsibilities:

Qualify leads from all sources, including but not limited to:

  • Online form submit
  • Phone
  • Email
  • Chat
  • Existing user base
  • Carrier pigeon

Maintain help site

  • Community forum
  • Write new articles
  • Create video content
  • Foundation email and ticket support

Handle all inbound communication

  • Phone
  • Chat
  • Email

Become a product expert and liaison the the market

Other Responsibilities:

Provide general support to the marketing department and approved third party contractors

Develop, launch, analyze and test targeted email and nurture campaigns

Other responsibilities and tasks as assigned

Reports To: Marketing Manager